We highly encourage you to download the official Sime Darby Property mobile app to seamlessly log any defects you’ve identified in your unit or property. You may download and access the mobile app here.

Prefer to submit the defects using your laptop or computer? No problem, you may also access the system via the PRIME portal here .

If you need help on submitting defect, just refer to the step-by-step guide below. We’re here to make the process as smooth as possible for you.